Reports to: Director or Senior Director
ROLE OVERVIEW
 
As an Associate Director you will oversee accounts and be responsible for the efficient and profitable running of all client business and staff on these accounts.
 
You should be a fully rounded communications operator, who has a thorough understanding of all key elements of integrated comms and the media and be capable of driving and growing existing business within the context and plans of the agency and the healthcare comms landscape. Your role will be to develop strategies and activities for clients and oversee their execution, quality controlling all aspects of the clients’ programmes and relationships with the agency.
 
This person, specifically, will have extensive experience in global comms and a passion for scientific / data communications and strategic, creative planning, within the healthcare/pharma landscape. They will have extensive global agency experience and want to work specifically on data comms, with the option for other accounts/focus in the future.
 
As an Associate Director, you should also take an active role in organically growing your accounts and developing and winning new business - from the initial approach and research stage, through to development of strategic plans and creative proposals, and leading pitch teams (with senior support) as and when required.
 
GCI Health has created and nurtures a business, environment, and culture we are very proud of, recognised most recently via being named as a Provoke Best Agency to Work For, 2023. You will be expected to always behave in a positive manner, motivating all staff you work with and those in the wider team both professionally and personally. You are expected to be respectful, friendly, approachable, and conscientious always.

 
KEY RESPONSIBILITIES
 
Strategic and Creative Scientific/Data Communications & Counsel
You will be seen as the primary source of trusted strategic advice by your clients. You will be an expert in scientific / data comms and be able to strategically guide clients and teams to maximise outcomes. You will ensure you keep up with data read-outs; company news and developments; and industry and environmental news so you can counsel your clients with authority and expertise. You will also strive to continuously develop sector specialisation, which will in turn attract and retain blue chip brands.
 
Client Relationship Management and Retention: You will ensure effective strategic client relationship management which bolsters client retention and growth.
 
Agency Management: You will play a key role within the Leadership Team, shaping our management practices and how we market ourselves externally.
 
Account Profitability: You will proactively manage client portfolios against profitability targets and other appropriate KPIs and proactively manage employee resources for optimum profitability and client service.
 
Networking & Business Development: You will regularly represent GCI Health at healthcare communications industry events and awards to help build both your personal and our agency profile, while always maintaining a valuable portfolio of industry contacts to leverage with clients and for business development purposes.  
 
Organic Growth and New Business Development:You will play a key strategic role in growing the accounts we have, looking for new and creative ways to provide further value for our clients and growing their business commitment with GCI Health. You will also play a key role in seeking out new business opportunities, then leading the process through to pitch.
 
Quality Standards: You will be a champion for attaining the highest possible professional standards at all levels within the agency, teaching and overseeing your teams to ensure quality outputs at all times.
 
Line Management: You will have responsibility for line management of assigned team members, through effective management of their development and progression within the agency. Motivating, supporting and developing team members to deliver client results across accounts will be continuously expected from you.
 
Positive Attitude: You will ensure your attitude and demeanour at work is one of positivity, respect and support, even in the face of adversity. Junior team members look up to you for guidance on how to act in times of stress and how you treat those around you, so you are expected to be a professional and supportive team player in all interactions at GCI Health London.
 
Inclusion, Equity and Diversity:Everyone is expected to demonstrate flexibility in an evolving work environment and be part of an open supportive and inclusive workplace culture. We expect everyone to use self-awareness to deflect biases and seek out guidance through our dedicated IED resource on how to bridge differences between yourself and others and embrace ideas and opinions from diverse sources and individuals.
 
*The job description is a summary of typical job functions and is not an exhaustive list of possible duties. The jobholder’s responsibilities and duties may differ from those outlined above. Other duties, as assigned, may be part of the job.

[email protected]

29/02/2024